Terms of service

These terms cover your Railhq account and the Railhq Pass. Each Railhq tool (Kickrail, Pathrail, Mailrail, Demorail, Seorail) also has its own terms, which apply when you use that tool. By creating an account you agree to these terms and to the privacy policy.

Your account

• Give accurate details. If you sign up for an organisation, you confirm you may act for it.
• You are responsible for what happens under your account. Keep your password safe, and tell us if you think someone else has used it.
• You must be at least 18.

The Railhq Pass

The Pass is billed in advance at the price shown when you buy it, plus applicable taxes, and renews until you cancel. Cancelling stops the next renewal; you keep access until the end of the period you paid for. Fees are not refundable except where the law requires. We will give at least 30 days' notice of a price change.

Suspension and closing

You can stop using Railhq and close your account at any time. We may suspend an account that breaks these terms or a tool's terms, puts the service or other people at risk, or where the law requires it.

The service

Railhq is provided "as is". To the extent the law allows, we disclaim implied warranties, and neither side is liable for indirect or consequential damages or lost profits. Our total liability is limited to what you paid us in the 12 months before the claim, or US$100 if that is more.

Changes

We may update these terms. For material changes we will email account owners at least 30 days before they take effect.

General

These terms are governed by the laws of the Province of Ontario, Canada, and disputes go to its courts. If part of them cannot be enforced, the rest still applies. Questions: support@getrailhq.com.

Last updated November 3, 2026.